Salesforce Launches Salesforce1 - Coherent Platform But With Some Notable Holes

Salesforce.com CEO Marc Benioff has made it a habit in previous years to "leak" some big announcements in the days and weeks before the company's annual DreamForce event. This year is no different and last night Salesforce announced Salesforce1, the company's new platform that is aimed at wrapping all customer related interactions including third party application ones, within a consistent platform. But Salesforce has greatly expanded the reach of what constitutes a customer and the platform is ...